Yes. Fyrebox is compliant with the SANS 10400 regulations, as long as it is placed according to our recommendations.
No. An assessment is not required before purchasing. You can send us your site layout and we will help with the design and placement.
Yes. The Fyrebox team can assist with drafting a site evacuation diagram. Please reach out to your sales representative for help.
As per regulatory requirements, we recommend not exceeding 100m full site installations. Partial site installations require to have a unit placed ant every emergency exit point as well as any high-risk areas such as kitchens and labs.
The standard Fyrebox unit is not IP rated for weatherproofing. However, you can purchase an Add-on IP65 housing separately. Please contact your sales representative for more information
All Fyrebox units come standard with a 24-month warranty. Please note that terms and conditions may apply.
The delivery time for your Fyrebox unit depends on the quantity ordered and the delivery location. You should receive an estimated delivery date when placing your order.
You can purchase Fyrebox products from our website portal or through any of our national distributors.
Yes, Fyrebox is designed to function without internet access. It can send signals and communicate with other units independently. Once internet access is restored, all notifications and messages will be sent to the pre-programmed email addresses.
The distance between each unit can be from 50m – 150m this will be determined by the site layout and the associated risk. The Fyrebox PRO unit has a maximum range of 5km radius.
Creating a dedicated line on your router for Fire systems is a simple task, it involves configuring your router’s firewall and setting up a separate network for the Fire devices.
There are 3 options for the installation procedure:
11.1. Connect all units to an existing Wi-Fi router with a dedicated WLAN
11.2. Connect individual units to various existing Wi-Fi router with a dedicated WLAN
11.3. Connect all units to a dedicated Wi-Fi router
Please visit our website or refer to the setup guide included with each unit for detailed installation procedures. If you encounter any issues during the installation process, our team will gladly assist you by connecting you with an approved installer. To get in touch with the installer, please reach out to your sales representative.
